About the Office


The Office of the CIO provides the vision and leadership in information technology necessary to advance the university’s mission and strategic plan. The mission of the CIO is to offer direction and support for the effective application and integration of information technology to improve the teaching, learning, research, and administrative environment of the university.

As chief information officer, Douglas Shook provides the vision and leadership in information technology necessary to advance the university’s mission and strategic plan on both the University Park and Health Sciences campuses. The CIO also supports the professional development needs of the university’s information technology community.

Shook oversees the operations of the university’s central information technology (IT) organization, working with USC’s senior administration, schools, and units. ITS provides essential university-wide services in the areas of information technology and operations, including the wired and wireless networks, systems security, and telephone services; Blackboard, multimedia classrooms, and USC computing labs; enterprise information systems, including email and the Kuali Financial System; high-performance computing; and IT support for the USC Shoah Foundation Institute.

Michelle Coley (coley@usc.edu, 213-740-7197) is the executive assistant to the CIO.


ITS Mission, Vision, and Values
Enterprise Infrastructure and Services

Assistant CIO for enterprise infrastructure and services: David Galassi

Business Strategy and Applications

Assistant CIO for business strategy and applications: Lucy Avetisyan

Information Security Office
High-Performance Computing

Faculty executive director: Randolph Hall
Director: Maureen Dougherty

USC Shoah Foundation Institute

Chief technology officer: Sam Gustman

Organizational Initiatives and Communications

Director: Leyla Ezdinli