Susan Metros has served as associate chief information officer for technology-enhanced learning (TEL) and associate vice provost for ITS since September 2007. She also holds faculty appointments in the USC Roski School of Fine Arts and the USC Rossier School of Education. Metros oversees ITS Web Services, Educational Technologies, including the Center for Scholarly Technology, and Learning Environments.

The technology-enhanced learning group provides vital resources to integrate educational and information technologies into the academic environment. TEL's goal is to enhance the mobility and flexibility of the learning process and enable greater responsiveness to the needs of a new generation of learners. TEL staff help USC faculty, students, and staff explore and implement technologies that promote learner-driven education on campus and in online learning.

Prior to joining USC, Metros was at the Ohio State University (OSU), where she served as interim chief information officer from February to September 2007. From 2001 to 2007, she served as OSU's deputy chief information officer and the executive director for eLearning, transforming the technology-enhanced learning and research unit into an operation that served as a state model for the integration of technology into teaching, learning, and research. She has held faculty appointments at OSU; the University of Tennessee, Knoxville; and Michigan State University.

Metros has published and presented widely on leadership and mentoring, visual and multimedia literacy, digital scholarship, online learning, and the role of technology in transforming education to be interactive, engaging, and learner-driven. She has served on numerous local, national, and international committees, task forces, and advisory boards. In 2010, she received a University of Southern California Mellon Award for mentoring faculty. She holds a master of fines arts degree in graphic design, as well as a bachelor of fine arts degree, from Michigan State University.

Email: smetros@usc.edu
Web: http://tel.usc.edu

See the Initiatives page for a list of current technology-enhanced learning initiatives.

Susan Metros oversees the following ITS departments:

Web Services
Candy Borland, director
Email: borland@usc.edu
Web: http://www.usc.edu/its/webservices/

Educational Technologies: Center for Scholarly Technology
Joan Getman, director
Email: jgetman@usc.edu
Web: http://cst.usc.edu

Learning Environments
Joseph Cevetello, director
Email: joseph.cevetello@usc.edu
Web: http://www.usc.edu/its/spaces

Selected Professional Service

• EDUCAUSE, board of directors, elected member, 2011 to 2015
• EDUCAUSE Frye Leadership Institute, mentor, Emory University, 2011
• EDUCAUSE Review, New Horizons Column, invited editor, 2010
• EDUCAUSE Learning Initiative (ELI), advisory board, 2003 to 2010; chair, 2007 to 2010
• New Media Consortium (NMC), board of directors, 2005 to 2008; elected secretary, 2007 to 2008
• New Media Consortium, Horizon Project advisory board, 2007to 2009
• Apple University Executive Forum, 2008 to present.