This Fall our ITS leaders will embark on a roadshow to deliver their short, medium, and long-term strategies to stakeholders across campus. The goal of the roadshow is to share the Digital Transformation vision, strategy and the new organizational structure. More information, including dates and locations, coming soon!
The ITS Academy is multi-track development program specifically designed for all levels of IT staff. The program will roll-out in alignment with the ITS three-year plan. Tracks include:
The values development track will focus on the build of the key competencies associated with each ITS value: Clarity of Vision, Teamwork, Accountability, Employee Fulfillment and Customer Service Excellence.
The core practice track will focus on the development and application of project management, change management, agile, information security, and Information Technology Infrastructure Library (ITIL) methodologies.
The management effectiveness track will focus on how to conduct effective performance appraisals, provide constructive feedback, help staff manage their career development, make sound and timely decisions, maintain financial responsibility, and guide organizations through change.
Technical Skill Building
The technical skill building track will focus on the build of specific fields of expertise (i.e. Academic Technologies) and how to apply that knowledge to IT services and support.