Initiatives

Campus Voice

As part of ITS’ Digital Campus strategy, the Campus Voice program will transition the current overly complex, limited-capability on-campus phone (also known as “voice”) infrastructure to a high-capability, FCC-compliant, cloud-based voice platform. The goal is to enable an agile remote working and teaching environment that will simplify operations and management, enhance reporting and improve availability within a secure and compliant environment. Read more…


Digital Transformation

Digital Transformation is the investment of USC in the people, processes and technology of ITS operations and services to innovate and elevate the student and employee experience. The effort has been ongoing with the core mission to create a world-class IT organization with innovative services built for scale. Read more…


Full View

The Full View program is a campus-wide strategic initiative and enabler for university cost-savings, new revenue streams, continuous improvement and benefits realization fiscal year (FY) 2021 and beyond. Read more…


IMAGINE

IMAGINE is a business transformation that aims to reduce risk, improve efficiency, enable strategic decision making and enhance the customer experience. The IMAGINE program is accomplishing this goal through its Finance Transformation and HCM Optimization initiatives. Read more…


SecureUSC

The SecureUSC program will strengthen USC’s information security practices in a way that is purpose-built to the University’s needs and will empower schools and units to improve their ability to protect valuable data continuously. Read more…


Student Services Initiative

The Student Services Initiative (SSI) is a program to transform the digital student experience. It is a collaboration between USC’s Enrollment Services Division, Financial Aid Office, Office of Academic Records and Registrar and Information Technology Services. Read more…