ITS Vision for Digital Campus

The following ITS Vision for Digital Campus videos highlight ITS’s vision for a digital university and how our operations and services will deliver short- and long-term strategies to elevate the customer experience of IT at USC.


ITS Vision and Customers
Doug Shook, Information Technology Services, Chief Information Officer
ITS Values
Doug Shook, Information Technology Services, Chief Information Officer
ITS Operating Model
Lucy Avetisyan, Information Technology Services, Deputy Chief Information Officer
Customer Experience
Lucy Avetisyan, Information Technology Services, Deputy Chief Information Officer
Application Services
Veronica Garcia, Applications Services, Associate Chief Information Officer
Infrastructure Services
Susan Tincher, Infrastructure Services, Associate Chief Information Officer
Information Security
Gus Anagnos, Chief Information Security Officer
Research Computing
BD Kim, High-Performance Computing, Director
Strategic Planning and Analysis
Kent Saitoh, Strategic Planning and Analysis, Director
Enterprise Portfolio Management
Mickey Nakamura, Enterprise Project Management Office, Director
Engagement, Culture and Communications
Jennifer Ferry, Engagement, Culture and Communications, Senior Director